Pakalpojuma noteikumi
Before purchasing, please read the new EU regulations PMU Latvia pigments.
All customers located outside the European Union must clear customs according to the laws of their country.
If the customer refuses or cannot clear customs in his country:
1.1. The customer must bear the cost of shipping back to the sender's country.
1.2 In the country of origin, the goods will undergo customs clearance with a tax rate of 21%. This amount will be deducted from the refund.
General terms of pmulatvia.eu
In order to build mutual cooperation and understanding with customers, we recommend that you familiarize yourself with and accept the further conditions of SIA PMU Latvia, Reg. No. LV40203543901 (here in after represented as — PMU Latvia), when purchasing the offered goods.
1) Based on the fact that the goods offered by PMU Latvia are sold by the Internet, in accordance with Article 10 (Law on the Protection of Consumer Rights of the Republic of Latvia, Latvia), the supplier and the customer agree between themselves. (far field contract)
2) All information relating to terms and conditions of use, product description, price and delivery may be changed on pmulatvia.eu without prior notice and published on pmulatvia.eu
Terms and conditions pmulatvia.eu for Local clients
1. It is possible to order goods at pmulatvia.eu or by phone +371 22418842 or e-mail info@pmulatvia.eu You can also contact our customer service center located in Dobele, skolas iela 23 LV3701
2. Prices do not include VAT (value added tax) and delivery costs.
3. When processing the order, it is necessary to indicate the phone number, name, surname and e-mail, thus it is possible to follow the shipping process. In addition, it is necessary in case it is necessary to send additional information.
4. Before making a purchase, please familiarize yourself with the delivery and payment terms and conditions here. It is possible to pay for the order and delivery by bank transfer. Only prepayment for the full amount (with shipping and handling) is accepted. When placing an order, we offer several delivery options:
4.1. Acceptance of goods at PMU Latvia office, Dobele, skolas iela 23, by calling in advance and checking the pick-up time, tel: +37122418842
4.2. Delivery by courier to the specified address. Mon-Mon: 08:00-18:00. Shipping costs depend on:
· Weight
· Delivery address (area)
Before the estimated delivery, the customer specifies all aspects of the delivery.
4.3. Delivery stations and Latvian post offices. Delivery is made on working days and the payment depends on the delivery method (Latvian post office - Omniva), also includes the weight and size of the package. In case the customer buys a large number of products, it is possible to send them all together or separately.
5. The offered goods have a guarantee in cases where the manufacturer provides a guarantee. The warranty period and other aspects are mentioned either in the description of a specific product or in the warranty documents. The warranty does not affect the customer's rights in accordance with regulatory enactments. The service is provided in accordance with the regulatory enactments of the Republic of Latvia and the Consumer Rights Protection Laws of Latvia. It is strictly forbidden to amend the purchase documents or add amendments in any way.
6. Consumers can use the Right of Withdrawal based on the legislation of the Republic of Latvia Latvia adopted by the Council of the Cabinet of Ministers. No. 255 "Far Field Agreement" stipulates that the consumer has the right to return the purchased goods to the store within 14 calendar days. PMU Latvia has the right to refuse the return of goods if there are any malfunctions or incomplete deliveries. In case there is a need to agree on the return of goods, please contact us at info@pmulatvia.eu or by phone +371 22418842
7. We remind you that the Law on the Protection of Consumer Rights will not apply if the goods are purchased by a legal entity.
8. The range of products and their prices may be changed without prior notice.
9. The user pmulatvia.eu agrees to receive information from PMU Latvia Magazine offers and advantageous offers.
10. PMU Latvia has the right to send notifications, reminders about started but not completed services, as well as other information to the specified e-mail address in order to improve the quality of services. PMU Latvia has the right to send information about special offers and discounts.
11. By entering your e-mail address, you agree that PMU Latvia will include your information in the database, thus providing the opportunity to send information/notifications about a started but unfinished order. It should be noted that by specifying your e-mail address, you have confirmed that I use your personal data at pmulatvia.eu to perform all the above-mentioned activities, including current updates and special offers from PMU Latvia
12. If there is a discrepancy in the product description, PMU Latvia kindly asks you to inform the staff in order to promote better service. You can contact PMU Latvia service by phone +371 22418842 or via e-mail info@pmulatvia.eu
13. If there are complaints or suggestions, PMU Latvia asks you to contact the customer service department via e-mail info@pmulatvia.eu or by phone +371 22418842
14. If you have any questions, PMU Latvia invites you to contact the customer service by phone +371 22418842 or via e-mail info@pmulatvia.eu
15. PMU Latvia has the right not to process the order if its employees could not contact the buyer via the specified e-mail address or phone number.